Privacy Policy

Last updated: November 29, 2025

1. Introduction

Lucashousestudios Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, contact us, apply for a job, or interact with our advertising.

2. Who We Are (Data Controller)

Lucashousestudios Ltd
Registered Office: 5 Pether Close, Chichester, West Sussex, PO19 3GQ
Email: app@lucashousestudios.co.uk

We act as the Data Controller for your personal data under UK GDPR.

3. Personal Data We Collect

3.1 Contact form submissions

• Name
• Email address
• Message content
• IP address and submission timestamp
• Google reCAPTCHA verification data

3.2 Job applications

• Full name
• Email address
• Position applied for
• Cover message
• Uploaded CV or portfolio links
• IP address and submission timestamp
• Google reCAPTCHA verification data

We do not request or intentionally collect sensitive data (e.g., health, ethnicity, or religious beliefs).

4. Automatically Collected Technical Data

When you visit our website, standard technical information may be collected automatically:

• IP address (anonymised where possible)
• Browser type and device information
• Pages visited and time spent on the site
• Referrer URL

5. Advertising (Google AdSense)

Our website uses Google AdSense to display advertisements. AdSense may use cookies, device identifiers, and consent signals to deliver personalised or non-personalised ads depending on your preferences.

Personalised ads:
If you consent to marketing cookies via Cookiebot, Google may show ads based on your browsing behaviour.

Non-personalised ads:
If you reject marketing cookies, Google may still show ads, but they will not be personalised.

You may opt out of personalised Google advertising at any time here:
https://www.google.com/settings/ads

6. Cookie Consent Management (Cookiebot)

We use Cookiebot by Usercentrics, a Google-certified Consent Management Platform (CMP), to manage your cookie preferences in compliance with GDPR, UK GDPR, and Google Consent Mode v2.

Cookiebot processes the following information:

• Anonymised IP address
• Date and time of consent
• Browser and device type
• Unique anonymous consent ID
• Your consent selections (accepted, rejected, customised)

Statistical/analytics cookies (such as Google Analytics 4) are only activated if you give consent via the Cookiebot banner.

You can change or withdraw your consent at any time via the cookie banner or settings icon.

7. Google reCAPTCHA

We use Google reCAPTCHA v3 to protect our forms from spam and abuse. reCAPTCHA analyses technical and behavioural information such as mouse movements, IP address, and device characteristics.

reCAPTCHA processes data under Google's Privacy Policy:
https://policies.google.com/privacy

8. Google Analytics 4 (GA4)

We use Google Analytics 4 (GA4) to understand how visitors use our website. Analytics cookies are only activated if you provide consent through our Cookiebot banner.

GA4 may process information such as:

• Pages visited and navigation paths
• Device type, browser, and operating system
• Time spent on pages
• Interactions such as clicks and scroll events
• IP address (anonymised where possible)

This information helps us improve site performance and user experience.

Google’s Privacy Policy is available here:
https://policies.google.com/privacy

9. How We Use Your Data

• To respond to enquiries
• To process job applications
• To maintain website security
• To comply with legal requirements
• To display ads (depending on your cookie consent)
• To analyse website performance (if analytics consent is given)

10. Legal Basis for Processing

• Consent – When you submit forms or accept cookies
• Legitimate interests – To operate, secure, and improve our website
• Legal obligation – Where required by law

11. How Long We Keep Your Data

11.1 Contact enquiries

Stored for up to 12 months.

11.2 Job applications

• Uploaded CV files are deleted immediately after being forwarded internally.
• Basic metadata may be retained for up to 12 months.

12. Data Sharing

Your data may be shared with:

• IONOS (our email service provider)
• Google (reCAPTCHA, AdSense, Analytics)
• Cookiebot by Usercentrics
• Our internal team

We do not sell your personal data.

13. Your Rights

You have rights under UK GDPR, including:

• Right to access your data
• Right to rectification
• Right to erasure
• Right to withdraw consent
• Right to object to certain processing
• Right to complain to the ICO

14. External Links

Our website may contain links to other sites. We are not responsible for their privacy practices.

15. Contact Us

If you have questions or wish to exercise your rights, contact us at:
app@lucashousestudios.co.uk

16. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will appear on this page with a new “Last updated” date.